Returns & Exchanges
At Terry, we are committed to providing high-performance gear that meets your athletic standards. If your purchase doesn't help you reach your personal best, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn, unwashed gear with original tags attached into the original shipping mailer or a secure box of your choice.
- 3.Label and Ship
Download and print the prepaid shipping label from our portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new gear within 5-7 business days.